AGB

Terms of Service

Overview
Welcome to SquishJoys! “We,” “us,” and “our” refer to SquishJoys. SquishJoys operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the “customer”) with a curated shopping experience (collectively, the “Service”). The Service is powered by Shopify, enabling us to deliver the above offerings.

The following Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when using our Service.

Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By accessing, interacting with, or using our Service, you agree to be bound by these Terms as well as our Privacy Policy [link]. If you do not agree, you should not use or access our Service.

Section 1 – Access and Accounts

By agreeing to these Terms, you represent that you are of legal age in your state or province of residence, and that you consent to allow any minor dependents to use the Service through devices you own, purchase, or manage.

To use the Service, including browsing our store or purchasing products, you may be required to provide certain information (e.g., email address, billing, payment, and shipping details). You represent and warrant that all information you provide is true, complete, and current, and that you have the right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to others.

Section 2 – Our Products

We strive to accurately display our products and services in our online store. However, actual colors and product appearances may differ from what you see on your device due to variations in device settings and configurations.

We do not guarantee that products or services purchased will meet your expectations or exactly match descriptions and images. Product descriptions may change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, region, or jurisdiction.

Section 3 – Orders

Placing an order constitutes an offer to purchase. SquishJoys reserves the right to accept or reject orders at its sole discretion. Your order is not confirmed until accepted by SquishJoys and your payment has been processed.

Please review your order carefully before submission, as SquishJoys may not be able to cancel it once accepted. If an order is not accepted, changed, or canceled, we will attempt to notify you via the email, billing address, or phone number provided at checkout.

Your purchases are subject only to our Refund Policy [link]. You represent and warrant that your purchases are for personal or household use and not for resale or export.

Section 4 – Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of your order and will be reflected in your order confirmation email. Unless otherwise stated, prices exclude taxes, shipping, handling, customs duties, or import fees.

Our online store prices may differ from those offered in physical stores or third-party platforms. Promotional offers may be governed by separate terms; if such terms conflict with these Terms, the promotional terms apply.

You agree to provide accurate, complete, and current payment and account details for all purchases. You represent and warrant that:
(i) the credit card details you provide are true and valid;
(ii) you are authorized to use the card;
(iii) charges incurred will be honored by your card issuer;
(iv) you will pay all charges at published prices, including shipping, handling, and applicable taxes.

Section 5 – Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed. Risk of loss and title pass to you upon our transfer of the product to the carrier.

Section 6 – Intellectual Property

The Service and all related trademarks, brands, text, displays, images, graphics, reviews, videos, audio, and arrangements are owned by SquishJoys, its affiliates, or licensors, and are protected by intellectual property laws.

You may use the Service solely for personal, non-commercial purposes. Except as expressly permitted, you may not copy, distribute, modify, create derivative works, publicly display, publish, download, store, or transmit materials from the Service. Unauthorized use may violate IP laws.

SquishJoys’ name, logo, products, services, and slogans are our trademarks. Shopify’s name, logo, products, and services are trademarks of Shopify. Other names and logos belong to their respective owners.

Section 7 – Optional Tools

We may provide access to third-party tools “as is” without warranties. Your use of optional third-party tools is entirely at your own risk and subject to the terms of the relevant providers.

Section 8 – Third-Party Links

The Service may include third-party materials or links. We are not responsible for their content, accuracy, or policies. If you access third-party sites or services, you do so at your own risk.

Section 9 – Relationship with Shopify

Note for merchants: This section must not be removed or modified.
The Service is powered by Shopify, but all sales and transactions are between you and SquishJoys. Shopify is not responsible for your purchases, and you release Shopify from any related claims or liabilities.

Section 10 – Privacy Policy

Personal information collected via the Service is governed by our Privacy Policy [link]. Some data may also be subject to Shopify’s Privacy Policy. By using the Service, you acknowledge these policies.

Section 11 – Feedback

By submitting feedback, you grant us a worldwide, perpetual, royalty-free license to use, modify, and display it for any purpose. You represent and warrant that you own all rights to your feedback and that it does not infringe third-party rights.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, information on the Service may contain errors or inaccuracies. We reserve the right to correct such errors and update or cancel orders as necessary without prior notice.

Section 13 – Prohibited Uses

You may use the Service only for lawful purposes. Prohibited uses include, but are not limited to:

  • Illegal activities

  • Violating laws or regulations

  • Infringing IP rights

  • Harassment, abuse, defamation

  • Transmitting misleading or harmful materials

  • Sending spam, phishing, or malicious code

  • Collecting personal data of others

  • Interfering with security or operations

Violation may result in suspension or termination of your account.

Section 14 – Termination

We may terminate these Terms or your access to the Service at any time without notice. Provisions that by nature survive termination (e.g., IP rights, disclaimers, limitations of liability, indemnities) remain in effect.

Section 15 – Disclaimer

The Service and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for purpose, or non-infringement. Some jurisdictions may not allow such disclaimers.

Section 16 – Limitation of Liability

To the maximum extent permitted by law, SquishJoys, its affiliates, partners, employees, agents, and Shopify are not liable for any damages, including direct, indirect, incidental, punitive, or consequential damages, arising from your use of the Service or products.

Section 17 – Indemnification

You agree to indemnify and hold harmless SquishJoys, Shopify, and their affiliates, partners, officers, directors, employees, and agents from any claims or damages arising from your breach of these Terms or your use of the Service.

Section 18 – Severability

If any provision of these Terms is held unlawful or unenforceable, the remaining provisions remain valid.

Section 19 – Waiver; Entire Agreement

Failure to enforce any right does not constitute a waiver. These Terms, together with posted policies, constitute the entire agreement between you and us.

Section 20 – Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.

Section 21 – Governing Law

These Terms are governed by the laws of the jurisdiction where SquishJoys is headquartered. You agree to submit to the exclusive jurisdiction of those courts.

Section 22 – Headings

Headings are for convenience only and do not affect interpretation.

Section 23 – Changes to Terms

You can review the latest Terms at any time on this page. We may update these Terms by posting changes on our website. Continued use of the Service after changes constitutes acceptance.

Section 24 – Contact Information

Questions about these Terms should be sent to:

SquishJoys
📧 info@squishjoys.com
🏠 Room 301, Building 10-6, Shuanghuiyuan, Shuangqiao Road, Chaoyang District, Beijing, China
📞 +86 13693217799